The Jar of Defeat
It is the sound of a day ending not because the work is finished, but because the body has finally reached a point of chemical refusal. I sat there in the dark for 17 minutes, staring at the reflection of a small power LED in the window, thinking about a jar of pickles. Earlier this evening, I tried to open a jar of garlic dills-nothing fancy, just a standard twist-top-and I couldn’t do it. My grip strength is gone. My hands, which have spent the last 12 hours performing a frantic ballet across a mechanical keyboard, have effectively gone on strike. It’s a pathetic realization: I can manage 47 complex project streams, but I am defeated by a vacuum-sealed lid.
The Reward of Efficiency (The Pie Contest)
I remember seeing a job posting recently for a role almost identical to mine at a competitor. They weren’t looking for one person. They were looking for a Head of Operations, a Senior Project Manager, and a Lead Data Analyst. Three distinct roles with three distinct salaries. And yet, here I am, carrying the weight of all 7 functions under the humble, unassuming banner of ‘Associate.’ We call this a ‘lean team.’ It’s a term that sounds athletic, even aspirational. […] We are currently operating at 127% capacity, a mathematical impossibility that we sustain through the invisible subsidy of our own nervous systems.
“Sarah told me the other day that she felt like a ‘Swiss Army Knife that’s been used to chop down an entire forest.’ It’s an apt image. A tool designed for versatility isn’t meant for industrial-scale extraction.
When she asked for a title change-not even a raise, just a title that reflected her 17 different responsibilities-she was told that the organization needs to stay ‘flat’ and ‘lean’ to remain competitive. It’s a masterclass in the socialization of costs. The company saves on the $77,000 salary of a second employee, while Sarah pays the cost in chronic neck pain and a social life that has dwindled to 7 occasional text threads she’s too tired to reply to.
Manufacturing Logic on Human Beings
[The ‘lean’ philosophy is often a mask for a lack of structural integrity.]
Supply Chain Lean
Reduces 107 pallets of waste. Efficient.
Human ‘Flow’
Optimizes 47 years of career. Extraction.
We have normalized this. We have taken the Toyota Production System-a brilliant framework for reducing waste in manufacturing-and applied it to human beings as if we are also cold-rolled steel parts. While some companies, like DOMICAL, understand that ‘lean’ belongs in the supply chain and logistical efficiencies to provide consumer value, most corporations use it as a euphemism for human extraction.
The Pride of Being Essential (and Trapped)
I often wonder when ‘Associate’ became a catch-all for ‘person who does everything we forgot to hire for.’ […] You are expected to be grateful for the ‘exposure’ to different facets of the business, even as that exposure begins to feel more like radiation.
The Trap of Mastery
I take a twisted satisfaction in being the ‘go-to’ person for 77 different problems. It’s a form of Stockholm Syndrome where we fall in love with our own indispensability. We forget that being indispensable is just another way of saying you aren’t allowed to take a vacation.
If the entire 17-person department collapses because I decided to spend a Tuesday staring at the ocean, that isn’t a testament to my talent. It’s a testament to the company’s failure.
The Hidden Tax of Context Switching
There’s a specific kind of mental fatigue that comes from switching between 7 different ‘hats’ every hour. It’s called context switching, and the cognitive cost is astronomical. By the time I get home, I don’t have the mental RAM left to decide what to eat for dinner. I just stand in front of the fridge, staring at the 7 items on the shelf, and wait for my brain to reboot.
The Profit Equation
I look at the numbers-the real ones, not the ones in my 77-tab spreadsheet. I look at the record profits being announced alongside the ‘restructuring’ plans that eliminate another 47 positions. The math doesn’t add up for the workers. We are being asked to provide 117% of the value for 77% of the pay, all while being told we are part of something ‘revolutionary.’
A Tangible Victory
I finally got that pickle jar open. I had to run it under hot water for 7 minutes and use a rubber grip mat, and even then, I practically had to throw my whole body weight into it. As the seal finally broke with a satisfying ‘pop,’ I felt a weird surge of emotion. It was the only thing I had successfully ‘managed’ all day that didn’t involve a screen or a stakeholder. It was a tangible, physical victory.
Stop Valorizing Exhaustion
We need to stop valorizing the ‘hustle’ of the under-resourced. We need to stop pretending that a ‘lean’ team is a sign of a healthy business. Often, it’s just a sign of a business that has figured out how to outsource its stress to the people least able to push back.
I provide the 127% effort, and they provide the ‘lean’ title. Maybe the first step is just admitting it. Admitting that being tired isn’t a badge of honor. Admitting that a supply chain should be lean, but a human spirit needs a bit of ‘fat’-a bit of margin, a bit of space to breathe and think and, perhaps, to open a jar of pickles without needing a 7-step strategy.